Environment
McAfee ePolicy Orchestrator (ePO) 5.x, 4.x
Summary
As Microsoft releases new operating systems or Service Packs, the original Product Guides might not reflect the current Intel Security support policy for those platforms. Most of the following information is available in the Product Installation Guides and Readme.txt files. However, some of the information is available only in Product Management statements published in the Knowledge Base.
NOTES:
NOTES:
- ePO 5.0 reached end of life (EOL) on December 31, 2014, and is no longer supported.
- ePO 4.6 reached end of life (EOL) on December 31, 2015, and is no longer supported.
Microsoft Windows supported operating systems
The following tables detail the Intel Security products supported for use on Windows workstation and server operating systems. Only the most current versions are included because most customers upgrade to the latest Service Packs soon after they are released.
Server operating systems
The following tables detail the Intel Security products supported for use on Windows workstation and server operating systems. Only the most current versions are included because most customers upgrade to the latest Service Packs soon after they are released.
Server operating systems
Microsoft operating system ePO 4.6
(EOL)ePO 5.0
(EOL)ePO 5.1 ePO 5.3 Microsoft Windows Server 2012 R2
(Standard and Datacenter)No No Yes1 Yes Microsoft Windows Server 2012
(Standard and Datacenter)No2 Yes Yes Yes Microsoft Windows Server 2008 Release 2 (64-bit)
(Standard, Enterprise, and Datacenter)Yes Yes Yes Yes Microsoft Windows Server 2008 (64-bit)
(Standard, Enterprise, and Datacenter)Yes Yes3 Yes3 Yes Microsoft Windows Server 2008 (32-bit)
(Standard, Enterprise, and Datacenter)Yes No No No Microsoft Windows 2003 Storage Server No No No No Microsoft Windows Server 2003 Release 2 (32-bit) No No No Microsoft Windows Server 2003 Release 2 (64-bit) No No No Microsoft Windows Server 2003 (32-bit) Yes No No No Microsoft Windows Server 2003 (64-bit) Yes No No No Microsoft Windows 2003 Web No No No No 1 See KB79062 for details on an error displayed when installing ePO 5.1 on a system running Windows Server 2012 R2. This error can be safely ignored. Also, see KB80065 for details on an issue when attempting to install a remote Agent Handler on Windows Server 2012 R2.
2 See KB75779 for more information.
3 Requires Windows Server 2008 Service Pack 2 or later.
NOTES:
- Cluster supportePO provides high availability for server clusters with Microsoft Cluster Server (MSCS) software. Also, Intel Security supports ePO installations where the ePO database itself is stored on a clustered instance of SQL. Clustering the SQL Database Server is done at the SQL Server level (not specific to the ePO database). For details on how to configure an SQL Database Cluster, refer to the documentation on SQL Server Books Online.
- 64-bit hardware support
ePO only supports processors that use x86 or x64 compatible architecture. Itanium processors use the IA64 architecture and are not supported.
- Remote Agent Handlers
The requirements for ePO 4.x remote Agent Handlers are the same as the ePO server. For ePO 5.x, remote Agent Handlers can be installed on either the 32-bit or 64-bit versions of the supported OS versions.
- Microsoft Windows Small Business Server (SBS) support
ePO software versions 4.6 (and later) are supported only on Microsoft Windows Small Business Server suites that contain ePO-supported platforms (SQL version, OS, and so on).
Example (for SBS support):
Windows SBS 2011 is a suite that contains Windows Server 2008 R2 Standard, Exchange, SQL, and so on. For more information, see the Microsoft tech note at http://technet.microsoft.com/library/gg508696.aspx.
Because ePO supports the Windows 2008 R2 operating system, ePO 4.6 (and later) is supported on platforms running Windows SBS 2011.
Virtual infrastructure software versions
Virtual software ePO 4.6
(EOL)ePO 5.0
(EOL)ePO 5.1 ePO 5.3 VMware ESX/ESXi 5.x and later Yes* Yes Yes Yes VMware Workstation 5.0 No No No No Microsoft Virtual Server 2005 R2 with SP1 No No No Windows Server 2012 R2 Hyper-V Yes Yes Windows Server 2012 Hyper-V No Yes Yes Yes Windows Server 2008 R2 Hyper-V Yes Yes Yes Yes Windows Server 2008 Hyper-V Yes No No Citrix XenServer 6.0 No Yes Yes Yes Citrix XenServer 5.5 Yes No No No
* ESX 5.x is supported with ePO 4.6.6 and later.
Internet browser versions
Browser ePO 4.6
(EOL)ePO 5.0
(EOL)ePO 5.1 ePO 5.3 Safari 6.0 and later (on Mac OS X) No Yes Yes Yes Chrome 17 and later No Yes Yes Yes Edge No** No** No** No** Internet Explorer 9.0 and later Yes Yes Yes Internet Explorer 8.0* Yes Yes Yes Yes Internet Explorer 7.0 Yes No No No Mozilla Firefox 10.0 and later Yes Yes Yes
* See KB71550 for additional details.
** See KB85265 for additional details.
Microsoft SQL versions
Microsoft SQL ePO 4.6
(EOL)ePO 5.0
(EOL)ePO 5.1 ePO 5.3 SQL Server 2014 Express No No No Yes SQL Server 2014 No No No Yes SQL Server 2012 Express Yes1 Yes Yes Yes SQL Server 2012 Yes1 Yes Yes Yes SQL Server 2008 R2 Express Yes Yes Yes2 Yes SQL Server 2008 R2 Yes Yes Yes Yes SQL Server 2008 Express Yes Yes3 Yes3 Yes3 SQL Server 2008 Yes Yes3 Yes3 Yes3 SQL Server 2005 Express Yes4 No No No SQL Server 2005 Yes4 No No No
1 ePO 4.6 requires ePO 4.6.6 (or later) to support SQL Server 2012.
2 The ePO 5.1.x and ePO 5.3.x installer includes SQL Server 2008 R2 Express Service Pack 1. However, Microsoft does not support SQL Server 2008 R2 Express Service Pack 1 on Windows Server 2012 R2. In this scenario, Intel Security recommends upgrading to SQL Server 2008 R2 Express Service Pack 2 (or later).
3 ePO 5.x requires Service Pack 1 (or later) for SQL Server 2008.
4 ePO 4.6 requires Service Pack 3 (or later) for SQL Server 2005.
Current ePO Patches
Patch information is as follows:
- To determine which ePO patch is installed, see KB52634.
- For ePO server version information (build numbers), see KB59938.
McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site at:http://www.mcafee.com/us/downloads/downloads.aspx.
NOTE: You will need a valid Grant Number for access. KB56057 provides additional information about the Product Downloads site, as well as alternate locations for some products.
NOTE: You will need a valid Grant Number for access. KB56057 provides additional information about the Product Downloads site, as well as alternate locations for some products.
Related Information
KB51573 - Supported platforms, environments, and operating systems for McAfee Agent and Common Management Agent
For product lifecycle details, see the McAfee Product and Technology Support Lifecycle page at:http://www.mcafee.com/us/support/support-eol.aspx.
For EOL policy details, see the Enterprise Products End of Life Policy at:http://www.mcafee.com/common/media/mcafeeb2b/support/terms/Support_Policy-Product_Support_EOL.pdf.
Definitions
For EOL policy details, see the Enterprise Products End of Life Policy at:http://www.mcafee.com/common/media/mcafeeb2b/support/terms/Support_Policy-Product_Support_EOL.pdf.
Definitions
| End of Life Period | The timeframe that runs from the day Intel Security announces product discontinuation until the last date that the product is formally supported by Intel Security. In general, after the EOL Period is announced, no enhancements are made. |
| End of Life Date | The last day that the product is supported according the terms of the Intel Security standard support offering. |
Previous Document ID
614048
- wong chee tat :)
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