Check-in glitch caused by system-wide outage: Jetstar Asia
Posted: 10 November 2012 1711 hrs
SINGAPORE: Jetstar Asia has apologised for the inconvenience caused when its check-in system by Navitaire suffered an outage.
A statement from the airline said seven flights bound for Kuala Lumpur, Bangkok, Taipei, Ho Chi Minh City from Changi Airport Terminal 1 experienced delays of between 50 minutes and two hours.
During the outage, passengers were checked in manually and kept informed of delays to their flights.
The system was restored at 9:00am and flights have resumed.
Those who were affected by the delay can call Jetstar Asia at 800 852 9507 should they need help.
- CNA/ck
- wong chee tat :)
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