Saturday, August 29, 2009

Alternatives and Substitutes

From BOS:

Alternatives go beyond substitutes. A restaurant, for example, is an alternative to the cinema. It competes for potential buyers who want to enjoy a night out, even though it is neither a direct competitor nor a substitute for the cinema in its functional offering. There are three tiers of noncustomers a company can look to.


Can we give have more examples?

- wong chee tat :)

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