Fibre connections damaged in Bukit Panjang Exchange fire fully restored
POSTED: 18 Oct 2013 13:17
The Infocomm Development Authority of Singapore said restoration work on the fibre connections damaged in the Bukit Panjang Exchange fire on October 9 has been completed.
SINGAPORE: The Infocomm Development Authority of Singapore (IDA) said restoration work on the fibre connections damaged in the Bukit Panjang Exchange fire on October 9 has been completed.
It is now assessing if service providers have taken all necessary action to restore the affected services as quickly as possible.
IDA is also assessing if current processes are effective in bringing about speedy service recovery.
In a statement issued on Friday afternoon, IDA said a separate review on the systemic resiliency of the fixed infocomm infrastructure is also underway.
"The public will be informed about the results of the investigations once they are completed," IDA said in the statement.
OpenNet and StarHub also issued their own statements on the completion of restoration work.
In its statement, OpenNet said if any new issues should arise, it will deal with them on "an urgent case-to-case basis".
StarHub, in its statement, said it will "continue to monitor the situation closely with OpenNet and SingTel to ensure their service to us remains stable."
As for M1, its spokesman said a small number of their fibre customers are still facing issues.
"We are making house calls to all these customers and working with OpenNet to help restore their connections," said the spokesman.
- CNA/fa
- wong chee tat :)
Showing posts with label ida. Show all posts
Showing posts with label ida. Show all posts
Wednesday, October 23, 2013
Singapore’s telecom networks resilient: IDA
Singapore’s telecom networks resilient: IDA
By Kimberly Spykerman
POSTED: 23 Oct 2013 18:28
The Infocomm Development Authority of Singapore (IDA) said there is resiliency in Singapore's telecommunication networks, with back-ups.
SINGAPORE: The Infocomm Development Authority of Singapore (IDA) said there is resiliency in Singapore's telecommunication networks, with back-ups.
Concerns were raised following a fire at SingTel's Bukit Panjang Exchange earlier this month, which crippled some essential services.
But IDA said even with network resiliency, incidents can happen due to human error or software malfunction.
IDA said its regulatory frameworks ensure operators invest in resiliency, especially for key services.
But it will review lessons learnt from the incident to see if certain areas can be further improved to enhance network resiliency -- for example, faster recovery procedures.
- CNA/nd
- wong chee tat :)
By Kimberly Spykerman
POSTED: 23 Oct 2013 18:28
The Infocomm Development Authority of Singapore (IDA) said there is resiliency in Singapore's telecommunication networks, with back-ups.
SINGAPORE: The Infocomm Development Authority of Singapore (IDA) said there is resiliency in Singapore's telecommunication networks, with back-ups.
Concerns were raised following a fire at SingTel's Bukit Panjang Exchange earlier this month, which crippled some essential services.
But IDA said even with network resiliency, incidents can happen due to human error or software malfunction.
IDA said its regulatory frameworks ensure operators invest in resiliency, especially for key services.
But it will review lessons learnt from the incident to see if certain areas can be further improved to enhance network resiliency -- for example, faster recovery procedures.
- CNA/nd
- wong chee tat :)
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