This happened to me some time ago and let me post this down:
Quite sometime ago, I got this HP laptop returned to me and I need to reimage windows 7 for another user.
After reloading windows 7, windows immediately presented me a gift on the screen. The gift is actually a blue screen with the following info:
A thread tried to release a resource it did not owned
Technical Information:
Stop error: 0x000000E3 (....)
CI.dll - Address (....) base at (.....)
Observations:
1) The CI.dll blue screen will appear after windows starts loading the drivers (especially after
classpnp.sys). This is especially noticeable when running in safe mode.
2) Interestingly, running sfc /scannow in windows and in safe mode as well as in safe mode with command prompt turns up fine.
3) A thorough chkdsk /f is perform and is too fine.
4) Googling the net for info returns some interesting information such as possible of being infected with
malware / virus, etc. A thorough virus scan is performed and turned up fine.
5) A thorough run of the HP diagnostics seems fine.
6) A through run of memtest runs fine too.
So what actually is happening?
Actually that there is a known issue and apply this hotfix
http://support.microsoft.com/kb/2735209 should be able
to resolve this issue.
- wong chee tat :)
