Environment
McAfee Drive Encryption (DE) 7.1
Summary
Many of the following errors are self-explanatory and do not require an article to provide additional details. Although Intel Security tries to maintain article links, if an article is not listed, search the KnowledgeBase using the error message first, then if required, use the error number to locate the article.
n/a = not available
n/a = not available
| Fingerprint | |
| Error Code | Error Message |
0xEE170001 | Generic fingerprint error. |
| 0xEE170002 | Arguments missing. |
0xEE170003 | Operation cancelled |
| 0xEE170004 | Not initialised. |
| 0xEE170005 | Already initialised. |
| 0xEE170006 | API error. |
| 0xEE170007 | Bad license key. |
| 0xEE170008 | Communications failure. |
| 0xEE170009 | Preboot access error. |
| 0xEE17000a | Operation not available. |
| 0xEE17000b | Operation not allowed. |
| 0xEE17000c | User already enrolled. |
| 0xEE17000d | Invalid user. |
| 0xEE17000e | User status error. |
| 0xEE17000f | Enroll user failed. |
| 0xEE170010 | Verify user failed. |
| 0xEE170011 | Bad finger selection. |
| 0xEE170012 | Mismatched fingers. |
| 0xEE170013 | Too many bad swipes. |
| 0xEE170014 | Finger already enrolled. |
| EEDeep | |
Error Number | Error Message |
0xEE860000 | Invalid message. |
| 0xEE860001 | Unsupported command. |
0xEE860002 | Command failed. |
| 0xEE860003 | Connect failed. |
| 0xEE860004 | No machine key. |
| 0xEE860005 | No user UUID. |
| 0xEE860006 | No password hash. |
| 0xEE860007 | No salt. |
| 0xEE860008 | No iterations. |
| 0xEE860009 | Machine key incorrect. |
| 0xEE86000a | No EE MBR. |
| NVRam | |
Error Number | Error Message |
0xEE850000 | NVRam variable not found. |
| 0xEE850001 | NVRam read failed. |
0xEE850002 | NVRam write failed. |
| 0xEE850003 | NVRam access denied. |
| Generic | |
Error Number | Error Message |
0xEE000000 | Insufficient memory. |
0xEE000001 | Buffer too small. |
0xEE000002 | No more data is available. |
0xEE000003 | Invalid argument. |
| 0xEE000004 | Internal agent communications error. |
0xEE000005 | Bad XML. |
0xEE000005 | Failed to deserialise type. |
0xEE000006 | Invalid parameter encoding. |
0xEE000007 | Internal initialisation error. |
0xEE000008 | Unable to lock mutex. |
0xEE000009 | Unable to unlock mutex. |
0xEE00000A | Unknown or unsupported function. |
0xEE00000B | Interface not found. |
0xEE00000C | Unknown error. |
0xEE00000D | Internal reference count error. |
0xEE00000E | Invalid time zone bias. |
| 0xEE00000f | Generic file not found. |
| 0xEE7F0001 | Failed to connect. |
| 0xEE7F0002 | Failed to open session with PIN. |
| Preboot | |
Error Number | Error Message |
0xEE0A0001 | Graphics mode not supported by BIOS. |
0xEE0A0002 | Invalid algorithm module. |
0xEE0A0003 | Error while relocating algorithm module. |
0xEE0A0004 | Error initialising algorithm module. |
0xEE0A0005 | Unable to find algorithm module for BIOS disk hook. |
| Authentication User Interface (UI) | |
Error Number | Error Message |
0xEE0E0001 | Authentication User Interface definition file failed. |
0xEE0E0002 | Authentication User Interface failed. |
0xE0E0003 | E_EPEUI_AUTH_DO_LANGUAGE |
0xEE0E0004 | E_EPEUI_AUTH_DO_RECOVERY |
0xEE0E0005 | E_EPEUI_AUTH_DO_SWITCH_USER |
0xEE0E0006 | E_EPEUI_AUTH_DO_SELECT_USER_NEXT |
0xEE0E0007 | E_EPEUI_AUTH_RECOVERY_SUCCESS |
0xEE0E0008 | E_EPEUI_AUTH_DO_REMOTE_RECOVERY |
0xEE0E0009 | E_EPEUI_AUTH_CANCEL |
0xEE0E000A | Recovery failed. |
0xEE0E000C | Unable to display recovery message box. |
0xEE0E000D | Self-recovery enrollment wizard failed. |
0xEE0E0010 | Invalid recovery key. |
0xEE0E0011 | Recovery response invalid. |
| Hardware Library | |
Error Number | Error Message |
0xEE070001 | Unhandled exception while calling BIOS. |
0xEE070002 | Invalid instruction occurred while calling BIOS. |
0xEE070003 | General protection error while calling BIOS. |
| USB | |
Error Number | Error Message |
0xEE0B0000 | USB transfer error. |
0xEE0B0001 | CCID protocol error. |
0xEE0B0002 | Missing USB endpoint. |
| Smart Card Reader | |
Error Number | Error Message |
0xEE080000 | LRC failure while communicating with smart card. |
0xEE080001 | Failed to re-synchronize with smart card. |
0xEE080002 | S-Type request failed while communicating with smart card. |
0xEE080003 | Protocol error while communicating with smart card. |
0xEE080004 | IFS request failed while communicating with smart card. |
0xEE080005 | Timeout occurred while communicating with smart card. |
0xEE080006 | Smart card reader not present. |
0xEE080007 | Invalid parameter while communicating with smart card. |
0xEE080008 | Sharing violation while communicating with smart card. |
0xEE080009 | Smart card not present in reader. |
0xEE08000A | Protocol mismatch while communicating with smart card. |
0xEE08000B | General error while communicating with smart card. |
0xEE08000C | Smart card not powered. |
0xEE08000D | Error initialising smart card reader. |
| Tokens | |
Error Number | Error Message |
| 0xEE0F0001 | Token authentication parameters are incorrect. |
0xEE0F0002 | Token authentication cancelled. |
0xEE0F0003 | The token is invalidated due to too many invalid logon attempts. |
0xEE0F0004 | Invalid answer length. |
0xEE0F0005 | Password will expire. |
0xEE0F0006 | User is disabled. |
0xEE0F0007 | Attempted to log on out of hours. |
0xEE0F0008 | Self-Recovery enrollment failure. The number of questions available for the current language is less than required by the policy. |
0xEE0F0009 | User has not been authenticated. |
0xEE0F000A | Too many authentication attempts. |
0xEE0F000B | Token file not found. |
0xEE0F000C | Token failure. |
0xEE0F000D | Token data is invalid. |
0xEE0F000E | Token data version not supported. |
0xEE0F000F | Token payload is invalid. |
0xEE0F0010 | User certificate has expired. |
0xEE0F0011 | User certificate is invalid. |
0xEE0F0012 | One or more questions answered incorrectly. |
0xEE0F0013 | User certificate not found. |
| Recovery | |
Error Number | Error Message |
0xEE110001 | The recovery response is not valid. |
| Client | |
Error Number | Error Message |
0xEE120000 | Endpoint Encryption is not currently active. |
0xEE120001 | Endpoint Encryption is already active. |
0xEE120002 | Activation has not been started. |
0xEE120003 | Pre-boot file system not available. |
0xEE120004 | Too many work items. |
0xEE120005 | Encryption or decryption already started. |
0xEE120006 | Unable to start encryption or decryption. |
0xEE120007 | Error obtaining mutex. |
0xEE120008 | System policy not found. |
0xEE120009 | Recovery key data invalid. |
0xEE12000A | System UID invalid. |
0xEE12000B | Challenge key data invalid. |
0xEE12000C | Operating system credential data invalid. |
| 0xEE12000E | Partition info invalid. |
| 0xEE12000F | Partition not found. |
| 0xEE120010 | TPM autoboot has failed, either TPM is not available, or there was an error related to it. |
| 0xEE120011 | Failed to read or write autoboot information from/to the PBFS. |
| 0xEE120012 | Active encryption provider can’t activate; check that the disk configuration is supported (For example, is the Opal provider trying to activate with a mixture of Opal and non-Opal drives, which is an unsupported config). |
0xEE120100 | Pre-boot file system file size invalid. |
0xEE120101 | Pre-boot file system not created. |
0xEE120102 | Pre-boot file system not mounted. |
0xEE120103 | Error opening file for synchronization to pre-boot file system. |
0xEE120104 | Error reading file for synchronization to pre-boot file system. |
0xEE120105 | Error getting file size of file for synchronization to pre-boot file system. |
0xEE120106 | Error opening file in pre-boot file system. |
0xEE120200 | Error opening boot code image file. |
0xEE120201 | Error reading boot code image file. |
0xEE120202 | Boot code image file too large. |
| 0xEE120203 | Boot code installation failed. |
| 0xEE120400 | Failed to access UEFI system partition. |
| Driver | |
Error Number | Error Message |
0xEE040001 | Endpoint Encryption device driver not present. |
0xEE040002 | Endpoint Encryption device driver version not supported. |
0xEE040003 | Invalid driver request. |
0xEE040004 | Unsupported driver function. |
0xEE040005 | Error communicating with driver. |
0xEE040006 | I/O in progress for region being encrypted or decrypted. |
0xEE040007 | Cryptographic key not set in driver. |
0xEE040008 | Invalid cryptographic key handle. |
0xEE040009 | Access to cryptographic key denied. |
0xEE04000B | Unknown disk number. |
0xEE04000C | Data type not found in driver. |
0xEE04000D | Unable to lock files. |
| Disk | |
Error Number | Error Message |
| 0xEE020001 | Error reading disk sector. |
| 0xEE020002 | Error writing disk sector. |
0xEE020003 | Disk access denied. |
0xEE020004 | Invalid disk. |
0xEE020005 | Unable to get partition information. |
0xEE020006 | Endpoint Encryption disk information not present. |
0xEE020007 | Not enough space for disk information. |
0xEE020008 | Endpoint Encryption disk information invalid. |
0xEE020009 | Disk information sector not found. |
0xEE02000A | Chain sector invalid. |
0xEE02000B | Incorrect disk sector chain type. |
0xEE02000C | Incorrect disk sector chain sequence number. |
0xEE02000D | Incorrect disk sector chain checksum. |
0xEE02000E | Disk crypt state too large. |
0xEE02000F | Disk crypt list full. |
0xEE020010 | Disk crypt range too large. |
0xEE020011 | Disk crypt not permitted while in power fail state. |
0xEE020012 | Boot disk not found. |
0xEE020013 | The boot disk is not supported. |
0xEE020014 | Invalid power fail state. |
0xEE020015 | No power fail sectors found. |
0xEE020016 | Failure while recovering from power fail. |
0xEE020017 | Disk not partitioned. |
0xEE020018 | Invalid partition table on disk. |
0xEE020019 | Disk sector size not supported. |
0xEE020020 | Disk partition not found. |
0xEE020021 | Insufficient disk free space. |
0xEE020022 | Disk partition table full. |
0xEE020023 | Endpoint Encryption partition already exists. |
0xEE020024 | Disk not supported. |
| Preboot File System | |
Error Number | Error Message |
0xEE0C0001 | Invalid disk for pre-boot file system. |
0xEE0C0002 | Unsupported disk for pre-boot file system. |
0xEE0C0003 | Path not found in pre-boot file system. |
0xEE0C0004 | Access denied. |
0xEE0C0005 | Invalid pre-boot file system file. |
0xEE0C0006 | Unable to mount pre-boot file system. |
| User | |
Error Number | Error Message |
| 0xEE05001A | User already initialised. |
| 0xEE05001B | Invalid payload. |
| 0xEE05001C | Operation aborted. |
| 0xEE05001D | Invalid timestamp. |
| 0xEE05001E | No username found. |
| 0xEE05001F | No username found. |
0xEE050001 | The user already exists. |
0xEE050002 | Unknown user. |
0xEE050003 | Access denied. |
0xEE050004 | Inconsistent policy. class EPE_user_incosistent_policy_exception |
0xEE050005 | Unsupported token type. |
0xEE050006 | Error adding user. |
0xEE050007 | The password is too small. Please choose a new one. |
0xEE050008 | The password is too large. Please choose a new one. |
0xEE050009 | The password is the same as the user name. Please choose a new one. |
0xEE05000A | The password requires more alphabetic characters. Please choose a new one. |
0xEE05000B | The password requires more alphanumeric characters. Please choose a new one. |
0xEE05000C | The password requires more numeric characters. Please choose a new one. |
0xEE05000D | The password requires more symbol characters. Please choose a new one. |
0xEE05000E | The password is an anagram. Please choose a new one. |
0xEE05000F | The password is a palindrome. Please choose a new one. |
0xEE050010 | The password follows in sequence from the previous password. Please choose a new one. |
0xEE050011 | The password is not conformant to Windows password policy. Please choose a new one. |
0xEE050012 | This password is not acceptable. Please try again. |
0xEE050013 | The password has already been used before. Please choose a new one. |
0xEE050014 | File access error. |
0xEE050015 | Internal error. |
0xEE050016 | The password must be changed. |
0xEE050017 | Self-Recovery is not supported by the current user policy. |
0xEE050018 | Self-Recovery enrollment is required. Please logon and enroll. |
0xEE050019 | Insufficient pre-boot storage space to add user. |
| DE Host | |
Error Number | Error Message |
0xEE010000 | Inconsistent policy. |
0xEE010001 | No encryption providers were found. |
0xEE010002 | Internal host error. |
0xEE010003 | An incompatible product was detected. |
0xEE010004 | Endpoint Encryption is already active. |
0xEE010005 | Activation is currently already in progress. |
0xEE010006 | Deactivation is currently in progress. |
0xEE010007 | Invalid parameter. |
0xEE010008 | Missing parameter. |
0xEE010009 | Internal class factory error. |
0xEE01000A | Error reading a file. |
0xEE01000B | Error writing to a file. |
0xEE01000C | Error opening a file. |
0xEE01000D | Host service access denied. |
0xEE01000E | The requested host service is not available. |
0xEE01000F | Unknown communications message. |
| DE Software Encryption | |
Error Number | Error Message |
0xEE800001 | Host drive too fragmented to create pre-boot file system file. |
0xEE800002 | No host drive found for pre-boot file system file. |
0xEE800003 | Unable to rename host file for pre-boot file system. |
0xEE800004 | Sector map for the host file of the pre-boot file system invalid. |
0xEE800100 | No host file found for boot code. |
0xEE800200 | Error creating host file for sector location. |
0xEE800201 | Error setting file pointer while determining sector location of host file. |
0xEE800202 | Error writing file while determining sector location of host file. |
0xEE800203 | Error reading file while determining sector location of host file. |
0xEE800204 | Unable to determine sector location of host file. |
0xEE800205 | Unable to get interface to sector locator functions. |
| Algorithm | |
Error Number | Error Message |
0xEE030000 | Unknown cryptographic algorithm. |
0xEE030001 | Invalid cryptographic key context. |
0xEE030002 | Invalid cryptographic key size. |
| Cryptographic | |
Error Number | Error Message |
0xEE060001 | Cryptographic key error. |
0xEE060002 | Invalid cryptographic key. |
0xEE060003 | Error performing encryption. |
0xEE060004 | Error performing decryption. |
0xEE060005 | Not enough random entropy. |
| Credential Provider | |
Error Number | Error Message |
0xEE060001 | Cryptographic key error. |
0xEE060002 | Invalid cryptographic key. |
0xEE060003 | Error performing encryption. |
0xEE060004 | Error performing decryption. |
0xEE060005 CF060005 | Not enough random entropy. |
0xEE060006 CF060006 | Not enough random entropy. |
| Operating System Logon | |
Error Number | Error Message |
0xEE100001 | Error in XML. |
0xEE100002 | Error communicating with host. |
| Registry | |
Error Number | Error Message |
0xEE0D0001 | Unable to read registry file. |
0xEE0D0002 | Unable to write registry file. |
0xEE0D0003 | Unable to create registry file. |
0xEE0D0004 | Unable to create registry key. |
| EETech | |
Error Number | Error Message |
0xEE830000 | Error opening file. |
0xEE830001 | Invalid filename. |
0xEE830002 | Drive not found. |
0xEE830003 | File not found. |
0xEE830004 | Path not found. |
0xEE830005 | Error reading file. |
0xEE830006 | Not authenticated. |
0xEE830007 | No disk selected. |
0xEE830008 | Invalid start sector. |
0xEE830009 | Enter a non-zero sector count. |
0xEE83000A | 0xInvalid sector count. |
0xEE83000B | 0xSector range is outside disk sectors. |
| General | |
Error Number | Error Message |
0xEF000008 | Failed to load cryptographic module. |
- Ref: KB79785
- wong chee tat :)
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