Check-in glitch caused by system-wide outage: Jetstar Asia
Posted: 10 November 2012 1711 hrs
SINGAPORE: Jetstar Asia has apologised for the inconvenience caused when its check-in system by Navitaire suffered an outage.
A statement from the airline said seven flights bound for Kuala Lumpur, Bangkok, Taipei, Ho Chi Minh City from Changi Airport Terminal 1 experienced delays of between 50 minutes and two hours.
During the outage, passengers were checked in manually and kept informed of delays to their flights.
The system was restored at 9:00am and flights have resumed.
Those who were affected by the delay can call Jetstar Asia at 800 852 9507 should they need help.
- CNA/ck
- wong chee tat :)
Showing posts with label JetStar. Show all posts
Showing posts with label JetStar. Show all posts
Saturday, November 10, 2012
Glitch at Changi Airport T2 delays 15 flights
Glitch at Changi Airport T2 delays 15 flights
By Woon Siew Leng | Posted: 10 November 2012 1255 hrs
SINGAPORE: A glitch in the check-in system at Changi Airport Terminal 2 resulted in delays to 15 flights on Saturday morning.
The airlines affected were Tiger Airways, JetStar, Air Asia and Firefly.
A spokesperson from the Changi Airport Group said the incident was first reported just after 6.20am.
She added that the system was up and running by 8.50am.
As at 12.50pm, all 15 affected flights have left for their destinations.
- CNA/al
- wong chee tat :)
By Woon Siew Leng | Posted: 10 November 2012 1255 hrs
SINGAPORE: A glitch in the check-in system at Changi Airport Terminal 2 resulted in delays to 15 flights on Saturday morning.
The airlines affected were Tiger Airways, JetStar, Air Asia and Firefly.
A spokesperson from the Changi Airport Group said the incident was first reported just after 6.20am.
She added that the system was up and running by 8.50am.
As at 12.50pm, all 15 affected flights have left for their destinations.
- CNA/al
- wong chee tat :)
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