Citibank launches new smart banking machine

Citibank launches new smart banking machine
By Brandon Tanoto | Posted: 23 January 2013 2017 hrs
     
SINGAPORE: Consumers will soon be able to access almost all branch banking services round-the-clock via a smart banking machine.

Citibank's customers can now open bank accounts and even apply for loans using the machine, which is located at Paragon Shopping Mall. In future, this machine can also instantly print and issue ATM, debit and credit cards.

For a personal touch, customers can also communicate with a bank officer via video conferencing.

Citibank said these banking machine will also be equipped with biometric capabilities for customer identity authentication.

The first Citibank Express machines were unveiled in both Singapore and Malaysia on Wednesday.

The smart banking machines will be rolled out at Citibank's nine instant banking centres in Singapore over the next three years. The bank is also looking to install these machines in shopping malls, neighbourhood hubs and commercial hubs to reach out to its customers.

CEO for Citi in the Asean region, Michael Zink, said: "This rollout across ASEAN underlines the importance of this region to Citi, both in Asia and globally.

"ASEAN is home to a fast-growing and dynamic consumer base who wants to bank with a partner that embraces high technology to meet the evolving needs of our customers."

Looking ahead, Citibank plans to add more locations for the new machine across Asia.

-CNA/ac

- wong chee tat :)